Serving the Baltimore Metro Area Since 1941

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Your Reliable Independent Insurance Agent Since 1941 in Baltimore, MD

Austen's Insurance Agency has served the insurance needs of people in Baltimore, Maryland, and the surrounding areas for decades. With over 80 years of experience, the highly knowledgeable staff at our family-owned insurance agency specializes in all types of coverage.

Why Choose Our Insurance Agency?

Services You Can Trust: We are a full-service, multi-line, independent insurance agency that serves the needs of more than 1200 individuals, families, and businesses. Personalized care is our top priority. In an era where most businesses see you as a number, we know every one of our customers by name.

A History of Excellence: In 1941, W. Edward Austen began selling insurance from a small office while still an agent for Riggs-Warfield-Roloson. By 1967, his insurance operation had grown tremendously. Thanks to the patronage of people in the local community, we are now a highly acclaimed insurance agency.

Committed to Finding You the Right Policy

We offer reliable insurance coverage policies in Baltimore, MD. Our insurance agents are committed to creating a customized solution that fits your needs and budget. We offer the following insurance coverage:

  • Auto Insurance
  • Home and Umbrella
  • Life Insurance
  • Small Business Insurance
  • Motorcycle Insurance
  • Boat Insurance
  • Motorhome Insurance
  • Auto Insurance
  • Home and Umbrella
  • Life Insurance
  • Small Business Insurance
  • Motorcycle Insurance
  • Boat Insurance
  • Motorhome Insurance

Client Testimonials

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    Excellent A+ Service!  I have been dealing with Ed Austen for many years for both my business & personal insurance needs.   He is extremely helpful, thorough and responds almost immediately in most cases.   I have referred friends and family to Ed over the years as well.   He has been able to provide them with better overall rates and the same excellent service.  He is very professional, he will go above and beyond to obtain the best rates and coverage for you.   He is what I consider to be a class act!   You will not be disappointed.


    — Michele M.

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    This place is the best...


    — Rita H.

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    My car Insurance Broker for several years.  Other companies rates are higher for less coverage and Ed is wonderful to deal with.


    — Laurie B.

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    — Justin W.

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    — Scott D.

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    ⭐⭐⭐⭐⭐


    Excellent A+ Service!  I have been dealing with Ed Austen for many years for both my business & personal insurance needs.   He is extremely helpful, thorough and responds almost immediately in most cases.   I have referred friends and family to Ed over the years as well.   He has been able to provide them with better overall rates and the same excellent service.  He is very professional, he will go above and beyond to obtain the best rates and coverage for you.   He is what I consider to be a class act!   You will not be disappointed.


    — Michele M.

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    ⭐⭐⭐⭐⭐


    This place is the best...


    — Rita H.

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    My car Insurance Broker for several years.  Other companies rates are higher for less coverage and Ed is wonderful to deal with.


    — Laurie B.

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    ⭐⭐⭐⭐⭐


    — Justin W.

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    — Scott D.

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  • Safeco Insurance

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